Last updated: June 2026
Wene Cleaning Services Ltd ("we", "us", or "our") is committed to protecting your personal data. This privacy notice explains how we collect and use the information you provide when you request a quote or contact us through our website.
When you use our quote form, we collect your name, email address, postcode, and optionally your phone number. We also collect any information you choose to provide in the free-text message box about your cleaning requirements.
We use your personal data exclusively for the following purposes:
Our lawful basis for processing this data is that it is necessary for taking steps at your request prior to entering into a contract.
To understand how our website is used and to improve our service, we use Plausible Analytics, a privacy-friendly analytics tool. Plausible is self-hosted on our own infrastructure (analytics.wenecleaning.co.uk). We use it to process basic, aggregated data such as pageviews and referrers.
This analytics processing is entirely cookieless and does not track you across devices or websites. It does not collect, process, or store any personal data or IP addresses (IP addresses are immediately truncated and discarded). Our lawful basis for this processing is our legitimate interest in measuring our website's performance in a privacy-respecting manner.
We use only strictly necessary cookies on our website.
We keep your enquiry information only for as long as necessary to provide you with a quote and follow up on your request. If you do not proceed with our services, your enquiry data will be securely deleted within 6 months. If you become a customer, your data will be retained as part of our customer records.
Under the UK General Data Protection Regulation (UK GDPR), you have rights regarding your personal data, including the right to request access, correction, or deletion of your data. To exercise any of these rights, please contact us at hello@wenecleaning.co.uk.
If you have any questions about this privacy notice or our data practices, please contact us at:
Email: hello@wenecleaning.co.uk
Wene Cleaning Services Ltd
Registered in England and Wales
Company No. 14391707